Terms and conditions
Last updated: 10/10/2026
These terms apply to the services provided by Claudia Antolich to business clients. I like to keep things clear and simple: this is so we both know what to expect, what’s included, how payment works and what happens if plans change.
If we sign a separate service agreement, that agreement takes priority over these terms where they differ.
1. Who I am
Business name: Claudia Antolich
Chamber of Commerce (KVK) number: 42038112
VAT: NL005447521B64
Registered at: Houtrijkstraat 304, 1013 DW Amsterdam, The Netherlands
2. Services
I provide freelance marketing services for growing businesses, in three ways:
Embedded senior marketing: I join your team on a regular weekly basis, as marketing lead or as owner of a specific area.
Project work: I lead or deliver a defined project, such as a website, CRM, marketing automation, funnel, ABM or repositioning.
Business audit and growth plan: I review what’s holding growth back and deliver a practical plan.
The exact scope, price, timing and deliverables are agreed in writing before we start, in a proposal, email confirmation, service agreement or similar.
3. Agreements and changes
Work starts once we’ve both agreed the scope, price and timing in writing. Anything outside the agreed scope isn’t included unless we agree to add it. If the scope changes, I may adjust the fee, timeline or deliverables.
4. Your responsibilities
To do good work, I need clear and timely input. You agree to:
give me the information, access and context I need
give feedback and make decisions within the agreed timeline
make sure the materials you provide are accurate and that you have the right to use them
If information, feedback or approvals are late, timelines may move.
5. Independent contractor
I work as an independent entrepreneur, not as your employee. This means:
I decide how, when and from where I do the work, within the goals and meetings we agree.
I use my own tools and equipment, except for access to your systems that the work needs.
I work for other clients and am not exclusive to you.
I’m not part of your reporting line and take direction on goals, not on how I do the work.
If I’m unavailable, I may arrange a suitable replacement to carry out the agreed work, in consultation with you.
I’m responsible for my own taxes, insurance and social security contributions.
6. Payment
All rates and prices exclude VAT. Unless agreed otherwise, invoices are payable within 14 days of the invoice date.
Embedded work: invoiced at the end of each month, for the hours worked that month.
Project work: fixed fees are invoiced 50% at the start and 50% on delivery, unless the proposal states different milestones. Work that is not on a fixed fee is billed hourly.
Business audits and strategy sessions: €395 format is invoiced and paid in advance. Business audits (€985 for solo entrepreneurs and from €2,900 teams) are invoiced 50% at the start and 50% on delivery of the plan.
Retainers: monthly retainers are invoiced monthly. Extra hours are billed at my standard rate.
If payment is late, I may pause the work. Statutory commercial interest and reasonable collection costs may be charged on overdue invoices.
7. Cancellation and rescheduling
Sessions can be rescheduled free of charge with at least 24 hours’ notice. With less notice, 50% of the session fee is charged, as the preparation is already done. In case of illness or emergencies, we’ll find a new time.
Embedded work continues until either of us ends it with [30 days’] written notice. Agreed days that you choose not to use are still billed unless we reschedule them within the same month.
Project work: if you stop the project before it’s finished, you pay for the work completed, in progress or committed.
8. Refunds
Completed sessions, delivered work and time already spent are not refundable. If you cancel a prepaid audit before I’ve started preparing, you get a full refund. After that, you pay for the work done.
9. Results
I bring my best thinking, experience and care to every assignment. But I can’t guarantee business results. They depend on many things, including implementation, market conditions, timing, audience, offer and budget. My role is to provide senior marketing ownership, direction and delivery. What happens beyond that also depends on how the work is used.
10. Ownership and intellectual property
What you own. Once paid in full, you own the work I create specifically for you (such as copy, designs, websites, campaign materials, plans), and I transfer the intellectual property rights in it to you. Your systems, accounts (such as HubSpot or your CMS), data and content remain yours throughout.
What I keep. I keep ownership of my own methods, frameworks, templates, processes and general know-how, including those I use or develop while working for you. You may use them as part of the delivered work, but not resell or share them on their own.
Third parties. Fonts, stock images, software and other third-party materials stay subject to their own licences.
Portfolio. I’d like to mention our work together in my portfolio. I’ll only do so with your permission and I won’t share confidential information.
11. Confidentiality and data
I treat anything confidential you share with me with care and won’t share it unless the law requires it or you agree. Please do the same with my confidential materials, pricing and internal documents.
When I work in your systems, you remain responsible for the personal data in them. If the work involves handling personal data of your customers or contacts, we’ll agree on the necessary data-processing terms in writing.
12. Third-party tools
Some work involves third-party tools and platforms. I’m not responsible for their terms, policies, availability, technical issues or changes.
13. Liability
I provide the agreed services with care and professionalism. I’m not liable for indirect damages, loss of profit or revenue, business interruption, or consequences of decisions made on the basis of my work.
Where I am liable, my liability is limited to the fees paid for the specific service or project involved. For embedded work, that’s the fees paid for the month in which the event caused the damage.
Nothing in these terms limits liability where Dutch law doesn’t allow it.
14. Force majeure
Neither of us is responsible for delays or failure caused by events outside our reasonable control, such as illness, technical failures, natural disasters or government measures. If this happens, we’ll communicate and find a reasonable way forward.
15. Changes to these terms
I may update these terms from time to time. The latest version is always on this website. For existing agreements, the terms that applied at the start continue to apply, unless we both agree otherwise in writing.
16. Governing law
These terms are governed by Dutch law. If a dispute arises, we’ll first try to resolve it through honest and reasonable communication. If that doesn’t work, it goes to the competent court in Amsterdam.
17. Contact
Questions about these terms: hello@claudiaantolich.com
Last updated: 10/10/2026
These termss apply to the services provided by Claudia Antolich to business clients. I like to keep things clear and simple: this is so we both know what to expect, what’s included, how payment works and what happens if plans change.
If we sign a separate service agreement, that agreement takes priority over these terms where they differ.
1. Who I am
Business name: Claudia Antolich
Chamber of Commerce (KVK) number: 42038112
VAT: NL005447521B64
Registered at: Houtrijkstraat 304, 1013 DW Amsterdam, The Netherlands
2. Services
I provide freelance marketing services for growing businesses, in three ways:
Embedded senior marketing: I join your team on a regular weekly basis, as marketing lead or as owner of a specific area.
Project work: I lead or deliver a defined project, such as a website, CRM, marketing automation, funnel, ABM or repositioning.
Business audit and growth plan: I review what’s holding growth back and deliver a practical plan.
The exact scope, price, timing and deliverables are agreed in writing before we start, in a proposal, email confirmation, service agreement or similar.
3. Agreements and changes
Work starts once we’ve both agreed the scope, price and timing in writing. Anything outside the agreed scope isn’t included unless we agree to add it. If the scope changes, I may adjust the fee, timeline or deliverables.
4. Your responsibilities
To do good work, I need clear and timely input. You agree to:
give me the information, access and context I need
give feedback and make decisions within the agreed timeline
make sure the materials you provide are accurate and that you have the right to use them
If information, feedback or approvals are late, timelines may move.
5. Independent contractor
I work as an independent entrepreneur, not as your employee. This means:
I decide how, when and from where I do the work, within the goals and meetings we agree.
I use my own tools and equipment, except for access to your systems that the work needs.
I work for other clients and am not exclusive to you.
I’m not part of your reporting line and take direction on goals, not on how I do the work.
If I’m unavailable, I may arrange a suitable replacement to carry out the agreed work, in consultation with you.
I’m responsible for my own taxes, insurance and social security contributions.
6. Payment
All rates and prices exclude VAT. Unless agreed otherwise, invoices are payable within 14 days of the invoice date.
Embedded work: invoiced at the end of each month, for the hours worked that month.
Project work: fixed fees are invoiced 50% at the start and 50% on delivery, unless the proposal states different milestones. Work that is not on a fixed fee is billed hourly.
Business audits and strategy sessions: €395 format is invoiced and paid in advance. Business audits (€985 for solo entrepreneurs and from €2,900 teams) are invoiced 50% at the start and 50% on delivery of the plan.
Retainers: monthly retainers are invoiced monthly. Extra hours are billed at my standard rate.
If payment is late, I may pause the work. Statutory commercial interest and reasonable collection costs may be charged on overdue invoices.
7. Cancellation and rescheduling
Sessions can be rescheduled free of charge with at least 24 hours’ notice. With less notice, 50% of the session fee is charged, as the preparation is already done. In case of illness or emergencies, we’ll find a new time.
Embedded work continues until either of us ends it with [30 days’] written notice. Agreed days that you choose not to use are still billed unless we reschedule them within the same month.
Project work: if you stop the project before it’s finished, you pay for the work completed, in progress or committed.
8. Refunds
Completed sessions, delivered work and time already spent are not refundable. If you cancel a prepaid audit before I’ve started preparing, you get a full refund. After that, you pay for the work done.
9. Results
I bring my best thinking, experience and care to every assignment. But I can’t guarantee business results. They depend on many things, including implementation, market conditions, timing, audience, offer and budget. My role is to provide senior marketing ownership, direction and delivery. What happens beyond that also depends on how the work is used.
10. Ownership and intellectual property
What you own. Once paid in full, you own the work I create specifically for you (such as copy, designs, websites, campaign materials, plans), and I transfer the intellectual property rights in it to you. Your systems, accounts (such as HubSpot or your CMS), data and content remain yours throughout.
What I keep. I keep ownership of my own methods, frameworks, templates, processes and general know-how, including those I use or develop while working for you. You may use them as part of the delivered work, but not resell or share them on their own.
Third parties. Fonts, stock images, software and other third-party materials stay subject to their own licences.
Portfolio. I’d like to mention our work together in my portfolio. I’ll only do so with your permission and I won’t share confidential information.
11. Confidentiality and data
I treat anything confidential you share with me with care and won’t share it unless the law requires it or you agree. Please do the same with my confidential materials, pricing and internal documents.
When I work in your systems, you remain responsible for the personal data in them. If the work involves handling personal data of your customers or contacts, we’ll agree on the necessary data-processing terms in writing.
12. Third-party tools
Some work involves third-party tools and platforms. I’m not responsible for their terms, policies, availability, technical issues or changes.
13. Liability
I provide the agreed services with care and professionalism. I’m not liable for indirect damages, loss of profit or revenue, business interruption, or consequences of decisions made on the basis of my work.
Where I am liable, my liability is limited to the fees paid for the specific service or project involved. For embedded work, that’s the fees paid for the month in which the event caused the damage.
Nothing in these terms limits liability where Dutch law doesn’t allow it.
14. Force majeure
Neither of us is responsible for delays or failure caused by events outside our reasonable control, such as illness, technical failures, natural disasters or government measures. If this happens, we’ll communicate and find a reasonable way forward.
15. Changes to these terms
I may update these terms from time to time. The latest version is always on this website. For existing agreements, the terms that applied at the start continue to apply, unless we both agree otherwise in writing.
16. Governing law
These terms are governed by Dutch law. If a dispute arises, we’ll first try to resolve it through honest and reasonable communication. If that doesn’t work, it goes to the competent court in Amsterdam.
17. Contact
Questions about these terms: hello@claudiaantolich.com
Last updated: 10/10/2026
These terms apply to the services provided by Claudia Antolich to business clients. I like to keep things clear and simple: this is so we both know what to expect, what’s included, how payment works and what happens if plans change.
If we sign a separate service agreement, that agreement takes priority over these terms where they differ.
1. Who I am
Business name: Claudia Antolich
Chamber of Commerce (KVK) number: 42038112
VAT: NL005447521B64
Registered at: Houtrijkstraat 304, 1013 DW Amsterdam, The Netherlands
2. Services
I provide freelance marketing services for growing businesses, in three ways:
Embedded senior marketing: I join your team on a regular weekly basis, as marketing lead or as owner of a specific area.
Project work: I lead or deliver a defined project, such as a website, CRM, marketing automation, funnel, ABM or repositioning.
Business audit and growth plan: I review what’s holding growth back and deliver a practical plan.
The exact scope, price, timing and deliverables are agreed in writing before we start, in a proposal, email confirmation, service agreement or similar.
3. Agreements and changes
Work starts once we’ve both agreed the scope, price and timing in writing. Anything outside the agreed scope isn’t included unless we agree to add it. If the scope changes, I may adjust the fee, timeline or deliverables.
4. Your responsibilities
To do good work, I need clear and timely input. You agree to:
give me the information, access and context I need
give feedback and make decisions within the agreed timeline
make sure the materials you provide are accurate and that you have the right to use them
If information, feedback or approvals are late, timelines may move.
5. Independent contractor
I work as an independent entrepreneur, not as your employee. This means:
I decide how, when and from where I do the work, within the goals and meetings we agree.
I use my own tools and equipment, except for access to your systems that the work needs.
I work for other clients and am not exclusive to you.
I’m not part of your reporting line and take direction on goals, not on how I do the work.
If I’m unavailable, I may arrange a suitable replacement to carry out the agreed work, in consultation with you.
I’m responsible for my own taxes, insurance and social security contributions.
6. Payment
All rates and prices exclude VAT. Unless agreed otherwise, invoices are payable within 14 days of the invoice date.
Embedded work: invoiced at the end of each month, for the hours worked that month.
Project work: fixed fees are invoiced 50% at the start and 50% on delivery, unless the proposal states different milestones. Work that is not on a fixed fee is billed hourly.
Business audits and strategy sessions: €395 format is invoiced and paid in advance. Business audits (€985 for solo entrepreneurs and from €2,900 teams) are invoiced 50% at the start and 50% on delivery of the plan.
Retainers: monthly retainers are invoiced monthly. Extra hours are billed at my standard rate.
If payment is late, I may pause the work. Statutory commercial interest and reasonable collection costs may be charged on overdue invoices.
7. Cancellation and rescheduling
Sessions can be rescheduled free of charge with at least 24 hours’ notice. With less notice, 50% of the session fee is charged, as the preparation is already done. In case of illness or emergencies, we’ll find a new time.
Embedded work continues until either of us ends it with [30 days’] written notice. Agreed days that you choose not to use are still billed unless we reschedule them within the same month.
Project work: if you stop the project before it’s finished, you pay for the work completed, in progress or committed.
8. Refunds
Completed sessions, delivered work and time already spent are not refundable. If you cancel a prepaid audit before I’ve started preparing, you get a full refund. After that, you pay for the work done.
9. Results
I bring my best thinking, experience and care to every assignment. But I can’t guarantee business results. They depend on many things, including implementation, market conditions, timing, audience, offer and budget. My role is to provide senior marketing ownership, direction and delivery. What happens beyond that also depends on how the work is used.
10. Ownership and intellectual property
What you own. Once paid in full, you own the work I create specifically for you (such as copy, designs, websites, campaign materials, plans), and I transfer the intellectual property rights in it to you. Your systems, accounts (such as HubSpot or your CMS), data and content remain yours throughout.
What I keep. I keep ownership of my own methods, frameworks, templates, processes and general know-how, including those I use or develop while working for you. You may use them as part of the delivered work, but not resell or share them on their own.
Third parties. Fonts, stock images, software and other third-party materials stay subject to their own licences.
Portfolio. I’d like to mention our work together in my portfolio. I’ll only do so with your permission and I won’t share confidential information.
11. Confidentiality and data
I treat anything confidential you share with me with care and won’t share it unless the law requires it or you agree. Please do the same with my confidential materials, pricing and internal documents.
When I work in your systems, you remain responsible for the personal data in them. If the work involves handling personal data of your customers or contacts, we’ll agree on the necessary data-processing terms in writing.
12. Third-party tools
Some work involves third-party tools and platforms. I’m not responsible for their terms, policies, availability, technical issues or changes.
13. Liability
I provide the agreed services with care and professionalism. I’m not liable for indirect damages, loss of profit or revenue, business interruption, or consequences of decisions made on the basis of my work.
Where I am liable, my liability is limited to the fees paid for the specific service or project involved. For embedded work, that’s the fees paid for the month in which the event caused the damage.
Nothing in these terms limits liability where Dutch law doesn’t allow it.
14. Force majeure
Neither of us is responsible for delays or failure caused by events outside our reasonable control, such as illness, technical failures, natural disasters or government measures. If this happens, we’ll communicate and find a reasonable way forward.
15. Changes to these terms
I may update these terms from time to time. The latest version is always on this website. For existing agreements, the terms that applied at the start continue to apply, unless we both agree otherwise in writing.
16. Governing law
These terms are governed by Dutch law. If a dispute arises, we’ll first try to resolve it through honest and reasonable communication. If that doesn’t work, it goes to the competent court in Amsterdam.
17. Contact
Questions about these terms: hello@claudiaantolich.com
CLAUDIA ANTOLICH
Marketing that drives growth.
Claudia Antolich
hello@claudiaantolich.com
Amsterdam, The Netherlands
KVK: 42038112
VAT: NL005447521B64
© 2026 Claudia Antolich. All rights reserved.
CLAUDIA ANTOLICH
Marketing that drives growth.
Claudia Antolich
hello@claudiaantolich.com
Amsterdam, The Netherlands
KVK: 42038112
VAT: NL005447521B64
© 2026 Claudia Antolich. All rights reserved.
CLAUDIA ANTOLICH
Marketing that drives growth.
Claudia Antolich
hello@claudiaantolich.com
Amsterdam, The Netherlands
KVK: 42038112
VAT: NL005447521B64
© 2026 Claudia Antolich. All rights reserved.